Mahmood Ur Rahman Khan

Mahmood Ur Rahman Khan is a seasoned IT professional with significant experience in technical support and management roles. Currently serving as a Team Leader at Ivy since July 2022, Mahmood previously worked as a Service Desk Engineer at Copart India Technology Center from March 2021 to July 2022, where responsibilities included troubleshooting, managing incidents, and utilizing ticketing tools. Prior to that, Mahmood held the position of Senior Technical Analyst at Cognizant from April 2018 to March 2021, focusing on server management, software troubleshooting, and project support. Mahmood holds a Bachelor of Commerce degree from Osmania University, obtained between 2012 and 2015.