Hamed Yahyaei is a Senior UX Designer, Senior Service Designer, and Design Lead at Scania Group, where focus is placed on Customer Success co-creation and Sustainable Customer Experience Excellence. With extensive experience in Agile methodologies and cross-functional team collaboration, Hamed drives initiatives in digitalization and data-driven transformation, contributing to both operational and strategic design phases. Hamed also serves in leadership roles within various groups, such as the Leadership Working Group and the Akademikerföreningen at Scania, advocating for employee and customer experiences. In addition, Hamed holds multiple positions in organizations like the Interaction Design Foundation and VW Group, fostering a culture of collaboration and innovation in design. Hamed's educational background includes multiple degrees in Graphic Design and Service Design, alongside mentoring roles at prestigious universities.
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