Melisa Kuszak has over two decades of experience in the transportation and customer service industry, having held various roles at J.B. Hunt Transport Services, Inc since September 2001. Melisa's career progression includes titles such as Director of Customer Experience II, Director of Customer Experience, and Director of Transportation, focusing on customer load booking, optimization, and reporting. Additional prior roles at J.B. Hunt include Transportation Manager for the Northeast, Senior Manager of Operations Services, Partnership Development Manager, Training Manager for Marketing Services, and Collection Specialist. Prior to J.B. Hunt, Melisa served as a Travel Agent at World Wide Travel Service, arranging travel for leisure and corporate clients.
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