Joseph Carpentier is a skilled operations manager with extensive experience in service management and customer relations. Currently serving as Service Operations Manager and formerly as Service Coordinator at Ahern since October 2021, Joseph has demonstrated expertise in overseeing service operations. Prior to this role, Joseph held the position of Retail Manager at Burghardt Sporting Goods from March 2021 to June 2021, where leadership and collaboration skills were applied to manage a team and work on project teams. Joseph's earlier tenure at Alto-Shaam, Inc. from September 2014 to March 2021 included roles such as Senior Customer Service Representative, Technical Service Assistant, and Customer Service Representative, where responsibilities ranged from managing customer relationships to overseeing equipment installations. Joseph's career began at Burghardt Sporting Goods from August 2006 to September 2014 in retail sales, establishing a strong foundation in customer service. Joseph holds an Associate's degree in Cybersecurity and another in Human Resources Management from Waukesha County Technical College.
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