Yeh-Lun Lee

Yeh-Lun Lee is a Product Support Engineer at J-Tech Digital, Inc. since August 2023, where significant improvements in customer satisfaction have been achieved through multi-channel technical support for Audio/Video clients. Prior experience includes a role in Information Technology Client Services at Sam Houston State University, enhancing technical support efficiency and reducing resolution time. Yeh-Lun also worked as a Merchandise Specialist at Goodwill Industries International, managing donations and processing transactions, and as a Sales Associate at abercrombie kids, focusing on customer engagement and sales generation. Early career experience includes serving as a Lifeguard, providing customer service and safety information. Yeh-Lun holds a Bachelor of Science in Computer Software Engineering from Sam Houston State University.