Jacada Travel
Gilda Tang is an accomplished Senior Concierge for Asia Pacific at Jacada Travel, a position held since 2016, where responsibilities include leading a concierge team, planning bespoke holidays for VIP clients, enhancing service quality in the Asia, Australasia, and Pacific regions, and addressing client feedback efficiently. Prior to this role, Gilda served as a Project Supervisor at Tristar Worldwide Chauffeur Services from 2011 to 2015, providing expert advice on ground transportation, organizing corporate travel projects for major investment banks, managing events, and ensuring high service standards while addressing customer queries professionally.
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Jacada Travel
Jacada Travel is a travel company on a mission to create a positive impact around the world through travel. They specialize in luxury, tailor-made journeys all around the world. As part of the Wilderness Safaris family, they belong to an organization dedicated to conservation and sustainable travel. Every trip that they sell directly and positivelyimpacts the places that they share with their travellers.