Bill Dixon

Bill Dixon has over a decade of experience in customer service and digital transformation. Currently serving as the Head of Customer Experience & Digital Transformation at Jackson, Bill previously held the position of Director of Customer Support at Zapier. Bill's extensive background includes various roles at T. Rowe Price, where Bill focused on delivering customer-centric digital experiences for retirement plan participants. With an MBA in Management from Loyola University Maryland, Bill also holds a BS in Music from Towson University.