Mary M. Smith

Mary M. Smith, MBA, CLRP has a diverse background in human resources and education. Mary M. is currently serving as the AVP, Chief People & Culture Officer at the Jacksonville Transportation Authority. In this role, they are responsible for building the HR function of the organization and partnering with management to address HR operational issues. Mary M. also plays a role in the strategic deliberations of the executive team and leads the HR team in creating an inviting employee experience. Prior to their current position, Mary worked as the Director of HR & Organizational Development at the same organization.

Before their time at the Jacksonville Transportation Authority, Mary worked as an Adjunct Lecturer at Edward Waters University and Northwest University. Mary M. also gained extensive experience in the public sector as the Northeast Region Human Resources Consultant / Strategic Business Partner at the Florida Department of Children and Families. In this role, they collaborated with the Center of Excellence to support the stabilization and success of the Shared Services model in all regions.

Mary's work experience also includes positions at the Jacksonville Port Authority and the Jacksonville Airport Authority, where they held roles such as Manager, Employee & Labor Relations, Employee Relations Specialist, Compensation Specialist, and Employee Relations Generalist. Mary M. was responsible for managing employee and labor relations, investigations, staffing and recruitment, compensation and benefits, as well as HRIS administration and compensation.

In addition to their work in human resources, Mary has also been actively involved in the Society of Emotional Intelligence - North Florida Chapter. Mary M. served as the President and Board Chair of the organization, which focuses on supporting, encouraging, and educating communities on Emotional Intelligence.

Before transitioning into the field of human resources, Mary gained experience as an Assistant Manager at Walgreens and as a Systems Analyst at OTAI / Jacksonville Electric Authority.

Overall, Mary M. Smith, MBA, CLRP has a solid background in human resources, education, and leadership roles.

Mary M. Smith, MBA, CLRP completed their Bachelor of Science degree in Management at Albany State University from 1997 to 2001. Later, from 2008 to 2010, they pursued their Master of Business Administration (MBA) with a focus on Human Resources Management/Personnel Administration, General from the University of Phoenix.

In addition to their academic achievements, Mary M. Smith also obtained several certifications. Mary M. became a Crucial Conversations Certified Trainer through VitalSmarts in February 2017, and acquired a Myers Brigg Type Indicator certification from the Center for Applications of Psychological Type, Inc. in May 2016.

Mary M. Smith also possesses certifications in Diversity Train the Trainer and Labor Relations Professional, obtained from SHRM (Society for Human Resource Management) and FLORIDA PUBLIC EMPLOYER LABOR RELATIONS ASSOCIATION, INC. respectively. Furthermore, they completed a program on Overcoming Employment Barriers at City Rescue Mission. However, the exact months and years of completion for the latter certifications were not provided.