Kay Sargent

Business Manager - Customer Experience, Commercial at Jaguar Land Rover

Kay Sargent is a skilled business management professional with extensive experience in the automotive sector, particularly at JLR since June 2016. Currently serving as Business Manager for Customer Experience in Commercial and previously as Digital Product Platform Factory Manager, Kay has overseen various roles including Business Operations Team Leader and Outsource, Offshore and Agency Planning Lead. Responsibilities have included budget management and resource planning for engineering activities and leading the Diesel, Gasoline, APC, and Hybrids departments within the Powertrain function. Prior to JLR, Kay gained valuable experience at Delta Engineering Recruitment Limited, handling project engineering and business planning for outsourced programs. A graduate of Coventry University with a Bachelor of Science in Geography, Kay's diverse work history also includes roles in administration and customer service.

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