Part-time · Ontario, Canada
JAM is your one-stop shop for all things PLAY! Whether you're looking to find Sports Leagues across North America, or book a hilarious virtual event for your team, JAM has it all! We are looking for a new teammate to join us on our exciting adventure, as we connect more people through play than ever before!
Candidates must be a great fit with the JAM Core Values:
Chase the vision
Deliver what you promise
Take pride in what you do
Get shit done
Treat everyone like your best friend
Find a better way
JOB DESCRIPTION
You will act as the face of JAM and be a key ‘on the ground’ resource for leagues and programs. Overall, your goals will be to:
Ensure that existing members receive an exceptional experience
Ensure that leagues run smoothly
Facilitate operational tasks assigned by our head office team
Specifically, areas that you will be responsible for include:
The majority of your time will be spent in the evenings and some weekends executing leagues
Retention of current members with exceptional customer service
Sales of leagues/programs to individuals and captains, finding ways to fill empty space
Developing improvements for current league play.
Maintaining excellent relationships with current venues, and seeking new venues to enable growth
Assisting with the activation of regional promotions
Assisting and training league ambassadors carry out nightly duties
Helping with discipline issues that may arise during game play
Contributing to building our online community through interactions and contributions to our social media platforms
Attending league games onsite to ensure everything is running smoothly
Taking photos or videos of league play for social media promotion
Meeting with hired or prospective part-time staff
Administrative tasks can be done at home, with the support of the shared services team
Exploring new venues and facilities and collecting details about current venues
Collecting and creating fun content for JAM's social media platforms (videos, action shots, player interactions etc.)
QUALIFICATIONS
High Energy
Details, Details, Details
Go Getter
Think Outside the Box Mentality
Perfectly Seasoned
Well Spoken & Written
Quick On Your Feet
Confidence in your ability to take control of a situation with a flair for being resourceful.
Strengths in planning, decision making, and creative problem solving.
You are a problem solver and enjoy coming up with creative solutions when needed.
ADDITIONAL REQUIREMENTS
Must have a valid driver's license
Must have access to your own vehicle, the expectation will be that we will require you to use your own vehicle to transport supplies and equipment
WORKING LOCATION
Training will take place at venues in KWC region (Kitchener, Waterloo & Cambridge) or remotely depending on your location (to be discussed during the hiring process)
Additional training may take place remotely through online portals
Once trained, the majority of your time will likely be spent on the go in the afternoons and evenings (most prominently Monday - Thursday), some Saturdays and Sundays will be required
EXPECTED HOURS
Approximately 12-15 hours per week in the field to start
COMPENSATION
All of our League Convenors earn $21 CAD per hour
We have created a very clear hourly increase plan that showcases how you can achieve future hourly rate increases based on the number of shifts you have worked. The increases will be reflected starting the pay period after you hit the specific shift milestone.
League Convenors have the opportunity to participate in all of our tournaments at no charge (please note: that to be eligible to play in a tournament for free you must have a regular shift in the current season).
Base Rate = $21 CAD
After 50 Shifts = $22 CAD
After 100 Shifts = $23 CAD
After 200 Shifts = $24 CAD
After 300 Shifts = $25 CAD
Application deadline will be Friday, November 8th 2024 at 10:00am EST.
JAM Is For Everyone.
We at JAM are committed to creating a diverse and inclusive work environment and are pleased to be an equal opportunity employer. All candidates will be given equal consideration regardless of race, colour, religion, gender, gender identity/expression/orientation, age or disability. Our devotion to creating a diverse, inclusive and equitable environment is reflected in our work culture as well as the services we offer.
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