Shakiya Wright-McDuffie

Shakiya Wright-McDuffie is an experienced professional in the field of labor and employment relations, currently serving as an Associate Business Manager at JAMS since November 2019, where previous roles included Assistant Manager, Senior Case Manager, and Case Manager. Prior to JAMS, Shakiya held various positions at the American Arbitration Association from April 2011 to November 2019, including Case Administrator for the Labor/Employment Division and No Fault/Arbitration, as well as Administrator of Support Services. Shakiya's educational background includes a Master's degree in Labor and Employment Relations from Rutgers University and a Bachelor of Science in Criminal Justice from the University of Phoenix, complemented by an Associate of Science in Criminal Justice from the same institution.