Khushboo Mehrotra

Khushboo Mehrotra has a diverse range of work experience in the customer service and administrative fields. Khushboo is currently working as the Head of Customer Experience at Janani.Life (YC W22), a position they have held since April 2022. Prior to this role, Khushboo worked as a Senior Customer Experience Manager at the same company from July 2021 to April 2022. In this role, they were responsible for organizing, planning, and monitoring the company's customer experience, as well as guiding the team in resolving customer issues and handling escalations.

Before joining Janani.Life, Khushboo was an Administrative Manager at the company from August 2020 to April 2022. In this role, they were in charge of planning and coordinating administrative procedures, procuring office supplies, and assessing staff performance to maximize efficiency.

Prior to their roles at Janani.Life, Khushboo gained valuable experience in the aviation industry. From June 2019 to July 2020, they worked as a Cabin Crew Incharge at IndiGo, where they supervised a team of flight attendants, managed conflicts within the cabin, and provided customer service to passengers.

Before joining IndiGo, Khushboo worked as a Cabin Crew at Jet Airways from March 2014 to June 2019. In this role, they attended pre-flight meetings, ensured inventory of supplies, and gained extensive knowledge and experience in dealing with people from different backgrounds.

Overall, Khushboo Mehrotra has demonstrated their expertise in customer experience management, administrative procedures, and cabin crew roles throughout their career.

Khushboo Mehrotra completed their Diploma in Education from Sri Sai Nath College of Education between 2013 and 2015. Additionally, they attended the Frankfinn Airhostess Training Institute from 2013 to 2014. The details about the field of study in the aviation program are not provided.