Laura Berg

Client Success Lead at January

Laura Berg has diverse work experience in various industries. Laura is currently working as a Client Success Lead at January, a technology-enabled collection agency. In this role, they automate engagement with consumers and improves collections-ROI by 55%. Prior to this, Laura worked at Choco as the West Coast Lead for Sales, Account, and Vendor Management. Laura built and led a team, increasing sales efficiency by 30% and achieving the highest-performing team in the US region. Laura also has experience as a Manager at byte®, a medtech startup acquired by Dentsply Sirona. Laura played a vital role in driving sales and supporting customer acquisition during the COVID pandemic. Additionally, Laura has entrepreneurial experience as the Owner, Founder, and Creator of Nourish Sweat Soul, where they managed operations and led creative direction. Laura also served as a Project Manager at Fashion Revolution YYC, focusing on events and media collaborations. Earlier in their career, Laura was a Regional Sales and Operations Manager at JUSU Bar, a Management Consultant at Hotshop Hot Yoga & Spin, and a Program Coordinator at CUPS Health and Education Centres. With their diverse background, Laura brings a strong expertise in sales, operations, and team management to any organization they join.

Laura Berg attended San Diego State University, where they earned a Bachelor of Arts (B.A.) degree in Psychology with a focus on Industrial and Organizational Studies. Laura then went on to study at the Canadian School of Natural Nutrition, where they received certification in Holistic Nutrition. Finally, Laura pursued their Master of Social Work (MSW) degree at the University of Calgary, specializing in Leadership in Human Services.

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Timeline

  • Client Success Lead

    November, 2022 - present