Jill Knowlton

As Director of Long Term Care Operations for Jarlette Health Services, Jill Knowlton is responsible for all aspects of the operations and transformational change across the company’s owned LTC Homes and future projects. She has successfully participated in the design, development and launch of new LTC Homes and a range of seniors’ housing options within the province of Ontario. Jill has been instrumental in the implementation of the person-centred Butterfly model in both care model and design in LTC Homes garnering much media coverage and keen public interest and support. Appearing before the LTC Commission on the Butterfly Model, Jill contributed to the Commission’s understanding and key recommendations around the need for person-centred culture change in LTC Homes. Jill is passionate about raising the resident voice in LTC ensuring it is the priority in all decisions and that resident well-being remains the main indicator of quality of life.