Esther Chau serves as the Service Delivery Director at Jasper Commerce, Inc. since April 2021, where responsibilities include personalized account management for a diverse client portfolio, ensuring rapid response times, and compiling client sales data into comprehensive metrics. Esther adeptly collaborates with various teams to enhance product development while utilizing CRM tools like Jira, Zendesk, and Smartsheets. Prior experience includes roles at Hanmoto, where Esther managed the front of house team and utilized service applications, and at Milestones Grill + Bar, where Esther excelled in handling high volumes of guests and maintaining communication with the head office. Esther holds a degree from York University, completed between September 2006 and January 2010.
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