Shameem Ali Pallithanakath Gafoor possesses extensive experience in customer service and management, currently serving as a Senior Lead at Jazz Aviation LP and a Customer Service Manager at Walmart since April 2022. Previous roles include Shift Manager at KFC, Human Resources Assistant at Amazon, and Guest Services Specialist at Popeyes Louisiana Kitchen, along with additional positions in logistics coordination and guest service. Educational qualifications include a post-graduation degree in Global Business Management from Humber College, an education in logistics from the Indian Institute of Logistics, and a higher secondary degree in Business/Commerce from The Delta Study.