Nauman Cheema

Nauman Cheema has extensive experience in operations management, specifically within the telecommunications and aviation sectors. Currently serving as the Manager of Call Center & Social Media Operations at Jazz | VEON since June 2016, Nauman oversees nationwide call center operations and social media support across multiple platforms. Previous roles include Prepaid Service Recovery Supervisor at Warid Telecom, responsible for managing customer requests for 10 million subscribers, and Operations Executive at Maxair Aviation in Saudi Arabia. Nauman began a career at Ovex Technologies Pakistan as an Assistant Manager Contact Center, where oversight of service level agreements and key performance indicators was crucial. Nauman holds a Bachelor's degree in Software Engineering from NUML Islamabad.