Regina Easter Cordero-Reyes

Head Of Customer Account Management at JCurve Solutions

Regina Easter Cordero-Reyes has a diverse and extensive work experience in customer account management and support roles. Regina Easter is currently working at Jcurve as the Head of Customer Account Management, a position they have held since July 2022. Prior to this role, they worked as a Customer Account Manager at Jcurve from January to July 2022, and as a Customer Success Coordinator from July 2021 to January 2022.

Before joining Jcurve, Regina worked at NetSuite starting in December 2017. Regina Easter held roles such as Senior Consultant from December 2020 to August 2021, Customer Success Manager from June 2019 to December 2020, and Technical Support Engineer | CRM & Account Administration from December 2017 to May 2019.

Their earlier work experience includes a role as a Customer Support Executive at Thomson Reuters from October 2014 to December 2017, as well as a Product Support Analyst at UnitedHealth Group from March 2013 to October 2014. Regina began their career at Convergys as a Technical Support Specialist from August 2010 to March 2013.

Overall, Regina has demonstrated their expertise in customer account management, customer success, technical support, and product support throughout their career.

Regina Easter Cordero-Reyes attended Far Eastern University from 2006 to 2010, although their degree and field of study are not specified. Regina Easter has obtained various certifications, including Account Management: Maintaining Relationships and How to Sell on Value, Not Price from LinkedIn in 2023, NetSuite Certified Administrator and NetSuite Certified SuiteFoundation from NetSuite in 2020, and Six Sigma Yellow Belt from UnitedHealth Group in 2013.

Links

Previous companies

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Timeline

  • Head Of Customer Account Management

    July, 2022 - present

  • Customer Account Manager

    January, 2022

  • Customer Success Coordinator

    July, 2021

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