Micayla Pella

Micayla Pella is a seasoned professional with extensive experience in relationship management, project coordination, and customer service. Currently serving as a Sessional Instructor at St. Clair College since May 2024, Micayla also holds the position of Senior Associate in Relationship Management at J.D. Power, where responsibilities include designing and administering comprehensive surveys and presenting analyzed data to clients. Prior experience includes an ERP Project Specialist role at Ground Effects Ltd., where Micayla organized business requirement validations and facilitated stakeholder communication, as well as a cashier position at The Michaels Companies, Inc., focused on customer service and transaction processing. Additionally, experience at TÜV NORD Mobilität involved conducting market research and crafting presentations for international stakeholders. Micayla has earned an MBA from the Lazaridis School of Business & Economics at Wilfrid Laurier University and holds a Bachelor's degree in Honours Business Administration from the University of Windsor.