Tresa Casey-Calhoun

Tresa Casey-Calhoun has extensive work experience in various roles. Tresa worked as a Research Associate at J.D. Power from March 2018 to the present. Prior to that, they worked as a Freelance Web Developer for T. A. Casey Media from May 2016 onwards. Tresa also worked at J.D. Power as a Global Research Operations: Call Center Certification Assistant from November 2017 to January 2018.

In their previous roles, Tresa worked as a Senior Clerk at DTE Energy from November 2012 to June 2017. In this position, they were responsible for data extraction and analysis from Excel spreadsheets, managing time to complete reports, and ensuring accuracy of reported data. Tresa also had experience in creating graphs, charts, formulas, and presentations using advanced Excel and PowerPoint skills.

Tresa was a Primary Owner at Home Advantage Administration LLC from February 2014 to October 2014, where they provided virtual customer service and handled inbound calls efficiently. Tresa also worked as a Virtual Customer Representative (Remote) at West at Home from February 2008 to November 2012.

Additionally, Tresa worked as an Administrative Assistant to the Director of Provider Services at Blue Care Network (The Bartech Group) from August 2011 to January 2012. In this role, they provided administrative support, scheduling, and performed mass mailings using Microsoft Word.

Earlier in their career, Tresa worked as an Administrative Assistant at Farbman Group. At Henry Ford Health Systems, they provided administrative and scheduling support to project managers, designers, move coordinators, and other staff members. At the Southfield Headquarters, they provided administrative support to property managers, the Vice President of Maintenance, and senior executives. Their tenure at Farbman Group was from March 2005 to January 2009.

Tresa Casey-Calhoun has a diverse education history in the field of technology. In 2016, they attended Skillcrush for web development, where they gained knowledge and skills in this area. In 2017, they completed a Java Bootcamp at Grand Circus, further expanding their programming capabilities. That same year, they also participated in an introductory course on web development, focusing on HTML and CSS, at Grand Circus.

In 2018, Tresa pursued their interest in Salesforce administration by enrolling in Trailhead by Salesforce. This program allowed their to develop expertise in Salesforce administration. Additionally, they completed an introductory course on Salesforce through the Girl Develop It Detroit Chapter. This course provided their with a foundational understanding of Salesforce.

To further enhance their knowledge and skills, Tresa obtained a certification in "Salesforce for Customer Service" from Lynda.com in February 2018.

Overall, Tresa Casey-Calhoun has demonstrated a commitment to continuous learning and has obtained valuable education and certifications in the field of technology, particularly in web development and Salesforce administration.