Jay Lalwani

Support Manager at Jeavio

Jay Lalwani is an accomplished support manager with extensive experience in customer and technical support across various software companies. Currently serving as Support Manager at Jeavio since March 2020, responsibilities include reviewing technical documents and managing support cases. Previously, Jay held the position of Associate Manager at Cybage Software, providing tiered support for the PerfectMIND product suite. Early career roles included Technical Support Lead at Automation Anywhere and Team Lead at Cybage, focused on second-tier support for product suites. Earlier experiences include customer service roles at IBM Daksh and Bharti Airtel Limited. Jay holds a B.Com degree with a focus on Accounts and Statistics from Airport Higher Secondary School.

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