MS

M Whitney Shane

Manager, Language Operations & Customer Support at Jeenie

M Whitney S. has a diverse work experience spanning over several years. From 2021 to the present, they have been employed at Jeenie, where they first worked as an Operations Analyst from March 2021 to December 2021. They then transitioned to the role of Manager, Language Operations in January 2022.

Prior to their time at Jeenie, M Whitney S. worked as a Home Health Aide from May 2020 to May 2021, where they provided care for a terminally ill family member, including coordinating medical appointments and assisting with daily tasks.

From 2004 to 2019, M Whitney S. worked at Verizon Wireless, starting as a Customer Service representative from March 2004 to August 2006. They then transitioned to Business Customer Service, where they worked until May 2013. Finally, they held the role of Global Enterprise Advisor from May 2013 to June 2019, serving as the main point of contact for Verizon's largest enterprise customers and focusing on delivering excellent customer experiences and building strong relationships.

Overall, M Whitney S. has demonstrated their ability to take on different roles and responsibilities in both customer service and operations management.

Whitney S. completed a Bachelor of Science (BS) in Business Administration and Management, General from Western Governors University, from the year 2022 to 2026. Prior to that, from the year 2010 to 2011, Whitney S. attended Washington State University where the degree obtained is not specified but the field of study was Business Administration, Management and Operations. In the early 2000s, from 2000 to 2002, Whitney S. pursued a degree in Communication, General at Brigham Young University - Idaho.

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