Derrick L. Smith II

Derrick L. Smith II is a seasoned professional with extensive experience in customer success and partnerships, currently serving as the Director of Customer Success & Partnerships at Jellyfish since August 2022. Smith manages a team of customer success managers, driving significant revenue growth. Additionally, Smith holds roles as an AV Expert for Alumni Ventures, CEO/Founder of Lovell Up Success Consulting, and a member of the Customer Advisory Board at Customer Success Collective, focusing on enhancing community engagement and strategic insights in the customer success arena. Smith has previously worked with MightyHive, ownerIQ, Gamut, and Starcom, and holds a B.A. in Economics and a B.S. in International Finance from East Stroudsburg University, as well as a Certificate in Data Analytics from Columbia Engineering.