Jem
Nonsuku Mthimkhulu is an experienced professional in customer success and account management, currently serving as the Head of Customer at Jem since February 2023. Previously, Nonsuku held the position of Customer Success Manager at CM.com from June 2021 to January 2023, focusing on enhancing customer experience through technology. Nonsuku also has a robust background in account management, having worked as a National Account Manager at Smollan and a Client Manager at Everlytic, among other roles. Nonsuku's education includes a Postgraduate Diploma in Management Practice from Henley Business School and a Bachelor's degree in Marketing & Communication Studies from the University of KwaZulu-Natal.
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Jem
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Jem builds HR Software for companies with frontline workers. Using WhatsApp, we make it easy for HR and Payroll Managers to send payslips, process leave requests and communicate with thousands of frontline workers in just a few clicks.Jem is system-agnostic and easily plugs into your existing payroll system, whether it's Sage or SAP. Thatmeans we can get you up and running in a day. HR and Payroll managers use the Jem Dashboard, a simple web-based application to communicate with their entire workforce. Frontline employees use the Jem WhatsApp channel to request payslips, apply for leave or take a salary advance without the need for an email address or an employee self-service app.