Muhammad Ibrahim

Muhammad Ibrahim is a seasoned professional in product management and technical support, currently serving as a Senior Product Manager at Jeraisy Computers and Communications Services since February 2022, where responsibilities include writing business cases and product requirements documents. Previously, Muhammad held the position of Proposal Manager, facilitating bid discussions and collaborating with internal teams. Muhammad has experience as a Presales Specialist at Image Technologies (ITEC) from December 2017 to January 2022, focusing on identifying client needs and providing timely technical solutions, and started as a Technical Support Specialist, troubleshooting issues and training users. Muhammad earned a Bachelor's degree in Computer Science from the University of Petra between 2013 and 2017.