Diogo Palma

Diogo Palma is an experienced professional in digital transformation and continuous improvement within the finance sector. Diogo has held significant roles including Head of Digital Transformation & Continuous Improvement at Jerónimo Martins and Digital and Analytics Senior Manager. With a background that includes leadership as Head of Global HR Processes & Systems and management positions at NOS SGPS and ZON, Diogo has demonstrated expertise in customer service transformation and project management. Diogo's educational achievements feature a Strategic Management Programme from Northwestern University - Kellogg School of Management, along with a Digital Executive Program from NOVA IMS Information Management School, enhancing skills in business administration and information technology.