Veronica Mekhaiel is a Customer Service Representative at Jet Aviation since October 2021, specializing in aircraft coordination and providing exceptional assistance to passengers and flight crews. Prior experience includes a similar role at Atlantic Aviation from January 2019 to June 2021, where Veronica facilitated critical aircraft services and ensured positive interactions with pilots and passengers. From July 2017 to December 2018, Veronica served as Flight Controller Team Lead at Swissport, assisting passengers and verifying travel documents. Veronica is currently pursuing a Master of Business Administration in Aviation/Airway Management and Operations at Embry-Riddle Aeronautical University, having previously earned a Bachelor's degree in Business Management from California State University, Northridge, and an Associate's degree in Business Administration from Los Angeles Pierce College.