Araceli Leon

Araceli received her Liberal Arts degree from the University of Southern California in 2011. Following her graduation from USC, Araceli joined Jet Edge in 2012 and has since dedicated herself to the diligent creation and growth of the Customer Experience division. After a year at the company, Araceli established a service-oriented department which over the years has matured into one of today's leading Customer Experience programs in the industry. Araceli believes that safety and customer experience are the core of any company's success. She also knows that in order to achieve such success, internal employees must be happy in their work. She is convinced that all employees are innovators and that the people on the frontlines and in contact with the guests every day often come up with the best ideas. She encourages her team to seek innovative ways to enhance experiences. As a result, Jet Edge is armed with a group of client champions inspired by their ability to influence decision-making. Araceli's division is composed of four departments: Owner Services, Client Relations, Inflight Services, and Cabin Attendants.