Carla Potts

Carla Potts possesses extensive experience in IT management and support, currently serving as General Manager of IT Demand at Jet2.com and Jet2holidays since January 2018. This role follows a series of progressive positions within the company, including IT Demand Manager and IT Project Office Manager. Prior to Jet2, Carla worked as an Independent Contractor and Business Support Analyst at Arcadia Group Ltd, and held key roles at Daisy Group and Computacenter, managing service teams and handling customer relations. Carla's earlier tenure at Arcadia Group included positions such as Application Support Team Leader and Service Level Manager, where responsibilities encompassed support for the Buying, Merchandising, and Supply Chain departments, as well as managing service level agreements. Carla's educational background includes attendance at Boston Spa Comprehensive.