Marta Mordon is a Business Analyst at Jet2.com and Jet2Holidays, bringing over a decade of experience in IT change and improvement initiatives, particularly in bespoke software delivery and CRM platform development. Previously, Marta worked at npower from 2007 to 2018 in various roles, including Business Telesales Development Coordinator and Business Expert for the Salesforce Reboot Project. Marta holds a Master's Degree in Economy from the Technical University of Radom, Poland, earned in June 2006, with a specialization in Social Processes Management. Currently, Marta is focused on enhancing customer experiences and transforming user journeys through innovative technology solutions.
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