Rachel Holt

Rachel Holt is an accomplished IT Service Manager at Jet2.com since February 2018, with extensive experience in service delivery management. Prior roles include Global Service Manager at ISDM Solutions Ltd, where responsibilities included overseeing technical operations and service delivery. Rachel's career at Dell spanned nearly eight years, where significant contributions were made as a Global Communications Program Manager and Service Delivery Manager, optimizing communication frameworks and enhancing customer support. Previous experience also includes the Service Delivery Manager role at Daisy Group and IT Service Management Lead at Thomas Cook. Rachel Holt holds a Bachelor's degree in Business Administration and Management from The University of Bolton.