Peter Harold

Peter Harold is an experienced IT professional with a diverse background in service delivery and technical support. Currently serving as the IT 2nd Line Service Delivery Supervisor at Pets at Home since March 2020, Peter previously held various roles at IBM and Lloyds Banking Group, including SME for Consumer Finance Delivery and Technical Resource Contractor. Peter's extensive experience at Asda, spanning over a decade, involved positions such as Service Delivery Manager and Project & Process Improvement Manager, where significant contributions were made to improve service and manage large technical support teams. Earlier career accomplishments include desktop support roles at IBM, focusing on customer service levels and internal IT support, complemented by substantial educational foundations from Manchester Building College and Ashton-On-Mersey High School.