Justice Rodriguez is a seasoned professional with extensive experience in customer experience and project management. Currently serving as a Senior Analyst in Continuous Improvement and Project Management at JetBlue since April 2023, Justice previously held roles at Gorillas as Customer Experience Lead and Associate in Support & Safety from May 2021 to March 2023. Prior experience includes a position at Nike focused on Consumer Experience and as a Pro Athlete from May 2015 to May 2021. Justice holds a Master of Science in Marketing Analytics and a Bachelor's degree in Business/Corporate Communications from Baruch College, along with an Associate of Arts in Communication and Media Studies from the Borough of Manhattan Community College and a High School Diploma from Williamsburg Charter High School.
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