Konstantin Annikov

Konstantin Annikov is an experienced professional in technical support and management, currently serving as the Head of Department Support at JetBrains since May 2019. In this role, Konstantin oversees support workflows and processes for IntelliJ-related products, focusing on product feedback, knowledge sharing, and support quality. Prior to joining JetBrains, Konstantin held various positions at Plesk from July 2015 to May 2019, including Technical Support Team Lead and Senior Software Support Engineer. Konstantin holds a degree from Novosibirsk State Technical University, completed in 2016.