Matt Muller

Matt Muller is a seasoned professional with extensive experience in technical analysis and business improvement within the contact centre and telecommunications sectors. Currently serving as a Senior AI Contact Centre Technical Analyst at Jetstar Airways since July 2021, Matt specializes in artificial intelligence, voice engineering, robotics process automation (RPA), and analytics reporting. Previously, Matt owned Secure Bike and held various engineering and technical support roles at Devoli, where responsibilities included managing solution implementations and stakeholder relations. Additional experience encompasses positions at RackHosting, CloudIO, Norwich Properties Limited, Barrons Equipment Rentals, and PB Technologies Ltd. Matt earned a Bachelor of Aviation Management from Massey University and has undergone further training at Kryon Academy and The University of Auckland.