JR Ross has extensive experience in the aviation industry, currently serving as Assistant General Manager at Jetstream Ground Services since November 2021, where responsibilities include operational performance and team management. Prior to this role, JR was a Customer Service Manager for Ramp Operations at American Airlines from June 2015 until retirement in November 2021, focusing on operational integrity and staff management. Additionally, JR held various positions at US Airways, including Pilot Scheduling Supervisor and Sales/Marketing/Public Relations Representative, contributing to crew resource management and operational efficiency. Educational qualifications include a Bachelor's degree in Communications from Robert Morris University and completion of a Professional Pilot Program at CCBC.
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