Guy Briggs is an experienced professional in user experience and customer management, currently serving as the Customer Experience Manager at Jewelers Mutual Group since March 2021. Previously, at Sabre Corporation from January 2012 to July 2020, Guy held the roles of Principal UX Designer and Senior User Experience Designer, contributing to product development and usability testing. Prior positions include User Interface Engineer at Sterling Commerce (an IBM Company) and User Experience Design Engineer at IBM, where Guy was instrumental in translating business requirements into actionable designs. Guy also led a user interface design team at i2 Technologies and enhanced customer experience for notable clients at Whittman-Hart/marchFIRST. Academic credentials include an MBA in Marketing and General Management from Texas Christian University and a BBA in Marketing and Finance from The University of Texas at Austin.
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