Prasad Takkar

Prasad Takkar currently serves as the Senior Director of Customer Experience & Operations at Jio, focusing on the integration and delivery of cloud-based Wi-Fi solutions and data analytics. Previous experience includes leadership roles at Plume Design, Inc., where Prasad led cross-functional customer experience review sessions and ensured effective communication between product and engineering teams. Further roles at EMC and Brocade emphasized advocacy for customer experience and technical support, respectively, while earlier positions at Ness Technologies, Nevis Networks, and McAfee focused on quality assurance, technical support, and network security consultancy. Prasad's educational background includes a BSc in Information Systems from Yashwantrao Chavan Maharashtra Open University and a Diploma in Computer Programmer Analyst from Georgian College.