Sapna Thakkar is an Artificial Intelligence Engineer at Jio Platforms Limited, where they lead the development of AI-driven solutions like the multilingual voice/chat assistant "HelloJio." Previously, Sapna gained experience as a Machine Learning Engineer and Backend Developer, working on various projects that improved customer service interactions through advanced natural language processing. They also held an internship as a Network Analyst and contributed to initiatives aimed at empowering children in robotics during their research internship. Sapna holds a Bachelor of Technology degree in Electronics and Telecommunication from KJ Somaiya College of Engineering.
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