Paulina Pinto

Paulina Pinto, MBA, PMP, CSM, SAFe 5, and SPOC, has a robust background in project management and process analysis, currently serving as an IT Delivery Manager at JM Family Enterprises, Inc. since July 2019. Prior experience includes roles such as Senior Agile Project Manager at Oasis Outsourcing, where Paulina directed process development using Agile methodologies. As a Senior Project Manager at Public Reputation, responsibilities encompassed business analysis, the development of standard operating procedures, and managing CRM transitions. Paulina’s career also includes positions at GardaWorld Cash Services and AlphaStaff, focusing on client relations and CRM integration. Earlier roles involved managing compliance and operational projects at Anago Franchising, contributing significantly to departmental efficiency and growth. Paulina holds a Master's degree in Business Administration from Nova Southeastern University and a Bachelor's degree in Finance from Florida Atlantic University.