Jonese Garrett is a seasoned professional with extensive experience in business operations, healthcare, mortgage financing, and customer service. Currently serving as a Business Operations Specialist at JMP since March 2024, Jonese is responsible for research and analysis to transition customers to new systems, ensuring data accuracy, and implementing best practices for collaboration across the organization. Previous roles include Health Program Representative 3 at Elevance Health, Loan Consultant at New American Funding, and various positions in mortgage servicing and human services at organizations such as Wake County and Wells Fargo. Jonese holds a degree in Sales Engineering from Careerist and has demonstrated a commitment to enhancing operational efficiency and customer relationships throughout the career trajectory.