Shaun'Tel Surratt

Shaun'tel Surratt is an experienced professional with a diverse background in training, operations management, and administrative support. Currently a BPO Contractor at JMS and Associates since May 2022, Shaun'tel also serves as a Senior Learning Services Trainer and QA Lead at Conduent, a position held since December 2020. Since March 2002, Shaun'tel has contributed as an Assistant to the Administrative Assistant at Church of the Living God Pentecostal Tabernacle Inc. Previous roles include Manager of Benefits Verification at HearingLife and Operations Manager at QualCare Alliance Networks Inc., where Shaun'tel also worked as an Instructional Design Analyst and Training Coordinator. Shaun'tel's educational background includes attendance at Seton Hall University and Timothy Christian School.