Steven Feldman

Steven Feldman is an IT professional with extensive experience in technical support and analysis. Currently serving as an IT Superbot at Jobot since May 2022, Steven provides remote desktop support for over 700 PC users and implements effective communication practices regarding user issues. Prior to this role, Steven worked as a Senior Technical Analyst at IPG DXTRA, where support was provided for more than 1,500 users across PC and Mac platforms, and improved ticket system workflows. Earlier experience includes a position as a Technical Specialist at Apple, focusing on performance issue resolution and customer service, as well as a role as a Claims Examiner at GEICO, investigating auto insurance claims. Steven holds a Bachelor of Science degree from SUNY Oneonta, earned in 2011.