Misty Estella

Customer Support Team Lead (Remote) at Jobscan

Misty Estella has a diverse work experience spanning over 18 years. Misty started their career as a Pharmaceutical Sales Representative at SV More Group in 2001 and later became a Medical Representative/Territory Manager at Zuellig Pharma from 2003 to 2005. In 2005, they joined Xlibris as a Publishing Sales Consultant. From 2006 to 2008, Misty worked at Every Nation as an Office Administrator. Misty then joined Supernova XYZ in 2014 as a Customer Happiness Specialist for a brief period. In the same year, they also started working at Jobscan as a Customer Support Representative, a position they held until 2019. During their tenure at Jobscan, they also worked as a Manual Site Tester and eventually became a Customer Support Team Lead. Misty also has experience in the travel industry, where they worked at StudentUniverse from 2008 to 2015. Their roles at StudentUniverse included Customer Service Representative, Customer Service Supervisor, Chargeback and Fraud Specialist, and Accounts Receivable Specialist. Overall, Misty has shown a strong commitment to customer support and has acquired a wide range of skills throughout their career.

Misty Estella attended Riverside College in Bacolod City from 1994 to 1999, where they obtained a Bachelor of Science degree in Physical Therapy. No specific field of study was mentioned.

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Timeline

  • Customer Support Team Lead (Remote)

    October, 2019 - present

  • Manual Site Tester (Remote)

    June, 2016

  • Customer Support Representative (Remote)

    November, 2014

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