LM

Laurène Messin

Customer Care Specialist at JobTeaser

Laurène Messin began their career in 2015 as a Hostess at City One Lyon. Laurène then worked as an Intern Accountant at Grace Village Retirement Community, where they were responsible for home visits, event organization, and participation in management meetings. In 2016, they worked as an Intern Accountant at APRIL Canada Insurance, where they managed customers care, recorded invoices, and achieved financial assignments. Laurène then worked as a Hostess at GL events in 2016. In 2017, they worked as an Intern Accountant at A&A AUDIT CONSEIL COMPTABILITE, where they were responsible for managing the company's accounts and its financial health, carrying out closing operations, and preparing tax returns. In 2018, they worked as a Head Waitress at LE BISTRO D'EDOUARD, where they were responsible for making reservations, greeting customers, taking orders, and managing a team. In 2019, they worked as a Hostess on the cycling Tour de France, where they were responsible for promoting the "century 21" brand and press relations, as well as animation and reception of century 21's agents on the finish line. In 2021, they worked as a Manageur Villa Privée St Tropez, where they were responsible for accompanying clients in their daily life, coordinating and managing external companies and intervenants, and ensuring the wellbeing of employers. Finally, they are currently working as a Customer Care Specialist at JobTeaser, where they are responsible for managing customer requests via mail, chat, and telephone, as well as providing daily assistance to customers in their operational requests.

Laurène Messin obtained a Bachelor's degree in Marketing International from IDRAC Business School in 2017-2018. Laurène then obtained a Bachelor's degree from East China University of Political Science and Law in 2017-2018. From 2014-2017, they earned a Bts CGO (Comptabilité et Gestion des Organisations) in Comptabilité et commerce/gestion from MADE iN Sainte-Marie Lyon. In 2011, they obtained a PSC1 (Prévention et secours Civique Niveau 1) from Croix Rouge Française. Additionally, they earned a Baccalauréat in Sciences Economiques et Sociales - Option : Mathématiques from Sainte Marie Lyon (La Verpillière 38290) in 2014. Most recently, they earned a Master's degree in International Hotel Management from Vatel France in 2018-2020. Laurène also holds a TOEIC - Listening & Reading certification from the TOEIC® Program, which they obtained in January 2020.

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Timeline

  • Customer Care Specialist

    March, 2022 - present