Emily Cunningham

Emily Cunningham has over eight years of professional experience in customer experience strategy and finance. Currently serving as a Customer Experience Strategist at John Hancock since April 2015, Emily has held multiple leadership roles, including Senior Team Leader of the Cash Control Team and Client Experience Team Lead. Prior experience includes a Finance Co-op position at Johnson & Johnson, where Emily managed rebate payment data, created month-end journals, and generated detailed financial reports. Previous roles also include Accounting and Operations Associate at In The Pink Stores, Inc., and Portfolio Accounting Co-op at BNY Mellon. Emily holds a Bachelor of Science in Business Administration with a focus on Accounting and Finance from Northeastern University.