Jennifer Smith

Jennifer Smith is a seasoned Technical Program Manager with extensive experience in driving complex technical projects at John Hancock since January 2015, where responsibilities include bridging cross-functional teams and aligning goals and technical requirements. Previous roles include Digital Accessibility Lead, Product Lead as Director, and Project Director, showcasing a strong background in digital product ownership and agile project management. Prior experience at Hagar's Sisters involved managing IT projects, while a tenure at State Street Global Advisors encompassed various roles, including Information Technology Project Manager, Business Continuity Coordinator, and Web Operations Manager. Jennifer holds a Bachelor of Business Administration in Marketing and MIS from Northeastern University.