Steve Bhatti

Steve Bhatti is a seasoned professional with extensive experience in operational risk management across various financial institutions. Currently serving as Senior Director and Segment Operational Risk Officer at John Hancock since July 2019, Steve leads a second line risk team to implement risk assessment frameworks and oversee vendor risk management. Additionally, as Global Head of Business Continuity and Operational Resilience at Manulife, Steve develops and enforces continuity frameworks globally. Previous roles include Senior Manager at Deloitte, Chief Operational Risk Officer at Santander Bank, and several leadership positions across Banco Santander, Barclays Corporate, Northern Rock, Royal Bank of Scotland, and PwC, focusing on operational risk strategies, regulatory compliance, and risk reporting. Steve has a BA (Hons) in Economics from the University of East London.