Kerry Massey

Kerry Massey is a seasoned professional with extensive experience in management roles across various companies. Currently serving as a Commercial Manager at John Lewis Partnership since February 2024, Kerry previously held the position of Contact Centre Manager at Markerstudy Broking - Brightside from July 2023 to February 2024, and earlier at Markerstudy Broking from June 2022 to February 2024. Prior roles include Sales Manager and Claims Manager at Markerstudy Broking, along with Claims Manager at Insurance Factory and Business Manager at Smartdriverclub Insurance. Kerry's career began in operations management with Insurance Factory from May 2007 to July 2020, showcasing a strong background in both operational and customer-focused management.