Naresh Shan

Naresh Shan is a Senior Global Manager in UX & Research at Johnson Controls, with a strong background in user experience and design operations across various companies. Naresh previously served as Head of UX & DesignOps EMEA at iptiQ by Swiss Re, where significant improvements in usability and customer understanding were achieved through the implementation of user research and testing programs. With experience as UX Design Lead at Leonteq, Naresh enhanced agile methodologies and team delivery through innovative practices. Earlier roles included Senior UX Designer & UI Developer at Arpage and multiple contracting positions, showcasing expertise in front-end development, project management, and design integration. Naresh holds a Bachelor of Arts in Digital Media Production from the University of the Arts London.